Returns & Exchanges
At Cloud Nine Clothing, we want you to feel like you're walking on air. If your purchase isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
3
Attach the Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
4
Drop Off & Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing